Class/Workshop Policies

Refunds and Cancellations

Full refunds are available if you need to cancel a series of classes/workshops. We do not prorate classes/workshops if you are unable to attend all sessions.

Please give our Registrar 2+ weeks’ written notice as we confirm participation numbers with our teachers 2 weeks prior to class starting.

Full refunds are given if we need to cancel a series of classes or workshops due to low enrollment.

Weather Cancellations

Check your email at 8:30 am if the weather is bad.

A class may be cancelled and re-scheduled (not refunded) if Neilson Park Creative Centre is closed due to storm conditions.

Teacher Illness

A class will be rescheduled (not refunded) if we cannot find a suitable substitute teacher to run the class.

Student Illness

We care for each other, so please stay home if you are not well.

Waitlists

Please ask to join a waitlist if a workshop or class series is full. Changes happen and we do our best to accommodate our students.